Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of Creation Audio Labs, Inc.  3668 B Central Pike  Hermitage, TN 37076 Copyright © 2005-2008. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005-2008 Creation Audio Labs, Inc.. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Creation Audio Labs, Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Creation Audio Labs, Inc. or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Creation Audio Labs, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Creation Audio Labs, Inc. believes that customer conduct violates applicable law or is harmful to the interests of Creation Audio Labs, Inc. and its subsidiaries.

  • International
    The website shop.creationaudiolabs.com is operated by GoDaddy.com and Creation Audio Labs, Inc.

    Creation Audio Labs, Inc. is a registered US enterprise developing, producing and selling musical instrument effects pedals and recording studio electronics.

    Creation Audio Labs, Inc. serves clients worldwide and cooperates with partner shops in selected countries.

    The website and all data collected via electronic forms or order entries is hosted and housed by GoDaddy.com and Creation Audio Labs, Inc.
    Your privacy is very important to us and we want your visit of our website to be a safe, pleasant and informative experience. This page informs you in detail about personal data that we gather and your privacy.

    We collect customer information during the ordering process in order to make sure that our products are delivered properly and to serve you. Never will this information, names, addresses, phone, fax, e-mail, comments or any other information communicated via this website to us,  be handed over for free or sold to external bodies. Address and order information can be communicated to logistics provider who ship your orders. They do not store any information beyond the temporary need to make your order ready for shipment.

    All collected data are only stored on our safe hosting server GoDaddy.com and as backup copies at Creation Audio Labs, Inc. in Hermitage, Tennessee, United States of America 

    Cookies are used on some areas of our site. Cookies are small text files placed on your hard drive that allow our site to store tokens of information in your browser. It gives your browser an identifier used only while you are on the site. This enables us to analyze how visitors use the site, allowing us to continually improve the service it provides.  We do not link personal data to the information contained in the cookie to determine or track the identity of any user on creationaudiolabs.com

    If you do not want to receive a cookie from creationaudiolabs.com or other sites, it may be possible to set your browser to notify you when a cookie is sent to you. However, the shopping cart functionality might be affected. You can always reach us by mail in this case to communicate your order.

    For any questions concerning your personal data, please contact us here:

    Creation Audio Labs, Inc.
    3668-B Central Pike
    Hermitage, TN 37076

    Tel: 615-884-7520
    e-mail: info@creationaudiolabs.com
    Company management: Mr. Gary Gistinger

    Place of jurisdiction: Hermitage, Tennessee, United States of America

  • Warranties
  • CAL ("Creation Audio Labs, Inc.") will repair our electronic products, free of charge, in the United States, in the event of faulty materials or workmanship for one (1) year from the date of purchase.  The PH.4.13 Power House has a two (2) year warranty.  This warranty is extended only to the original purchaser.  Proof of purchase will be the responsibility of the owner.  This limited warranty covers failures due only to defects in materials and workmanship that occur during normal, intended use and does not cover damage occurring in shipment of the product or failures which are caused by other products or misuse.  This limited warranty does not cover failures which arise from accident, abuse, misuse, neglect, mishandling, faulty installation, improper adjustment, line power surges, modification, alteration, normal wear and tear or service performed by anyone other than Creation Audio Labs, Inc. or its authorized agent.

    Shipping charges to CAL will be the responsibility of the owner of the product.  Shipping from CAL within the United States via the most economical means will be covered by CAL.  Any international, expedited or special handling shipping charges will be the responsibility of the owner, minus the charges that would be incurred by standard shipping rates for the return of the product.

    Limits and Exclusions:

    There are no express warranties except as listed above.  CAL shall not be liable for special, incidental, subsequent, consequential, or punitive damages, including but not limited to: damage to any other equipment, damage to recordings, broadcasts, or live events, downtime costs, loss of goodwill, or claims of any party dealing with the purchaser for such damages resulting from the use of this product.  All warranties, express and implied, including warranties of merchantability and fitness for a particular purpose are limited to the applicable warranty period set forth above.

  • Return Policy

    We understand that it can be a difficult decision to spend money on-line without having heard or tested the product for yourself. For this reason, we allow you to use your product for up to two weeks once you receive your purchase.  If you are not completely satisfied, you may return it for a full refund or credit of the product purchase price.  Just contact us for a return authorization before the second week is over.

    To help you make an informed decision before the purchase, we've tried to make comprehensive demo videos for you to review.  We encourage you to read independent reviews and talk to people who use our products.  We are happy to answer any questions you may have along the way.

    Limits and Exclusions:

    Return shipping is not included.  The product must be returned to Creation Audio Labs within two weeks after contacting us for a return authorization. All items must be returned in New condition.  A technician will inspect and test the product to confirm all is well before full credit is issued.  If any items are missing or damaged, the cost to restore the product to new condition may be deducted from the credit amount.

  • Miscellaneous
  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Creation Audio Labs, Inc. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of TN shall apply and both parties consent to the jurisdiction of the state courts of Hermitage, TN, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Creation Audio Labs, Inc. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Creation Audio Labs, Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Creation Audio Labs, Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.